FAQ Period Products


Menstrual cups are quite simply life changing and one of the most sustainable period products available. They are kind to you body and the planet. Finding the best size for your body type is crucial to becoming a successful cup user.

Our in house Vagenius can help you find the right menstrual cup for your body type. Please call us on 0800692876 anytime between 9am-2.30pm Monday to Friday!

There are so many different menstrual cups to choose from - it can be quite overwhelming. Each menstrual cup has its own unique features and not all cups suit all body types.

If you are overwhelmed please give our Vagenius a call, they can help you find the best cup for your body type! Phone 0800692876 between 9am-2.30pm Monday-Friday.

The best way to start is to find the height of your cervix first - please see the video on how to do this in our dropdown below. If you have this measurement before you call us this can make it even easier for us to help you!

Now this is the BIG question! With so many different menstrual cups to choose from this can be overwhelming for a first time cup user. 

Our in house Vagenius can help you find the right menstrual cup for your body type. Please call us on 0800692876 anytime between 9am-2.30pm Monday to Friday!

We can steer you in the right direction so that you can find the right size!

Before you use your menstrual cup, you must sterilise it. You can use a sterilising tablet, sterilise your cup in the microwave or sterilise your cup on the stove. See the link below for further information about cup sterilisation.

Inserting the Cup:

It is super important to wash your hands with soap before and after you use any menstrual product.

To make the cup easier to insert, you can rinse it under warm water. When the cup is warm, it’s easier to manipulate.

To insert your cup into your vaginal canal, you must fold it. You can either fold in one side of the cup to make the mouth of the cup smaller, creating a tulip-like shape, or you can flatten the cup and fold it in half length-ways, making the mouth of the cup smaller.

To insert your cup, make sure you’re relaxed. Hold your cup in its folded position with your index finger and your thumb. Gently insert it into your vagina. Your cup will pop open. To make sure that it has popped open, feel the base of your cup and make sure that it’s rounded, soft and bouncy. If the cup hasn’t popped open, twist it to make it pop open properly or remove it and try again.

Your cup shouldn’t be too low that you can feel the stem poking out but you should always be able to reach the stem, so it shouldn’t be too high. If your cup is in correctly, you won’t be able to feel it at all.

If your cup is in the right position but the stem still pokes out, use your scissors to trim your stem to a length that suits you. 

Removing the Cup:

Once your cup is in, it’s recommended that you change it every 4 to 8 hours, depending on your flow. Never leave a menstrual product in your body for more than 8 hours as bacteria can build up.

To remove your cup, get into a comfortable sitting or standing position. Grab the stem and gently wriggle it until you can grab the base of the cup. Pinch the cup at the base to break the seal and gently remove it from your vagina, making sure that it’s upright the entire time. If the cup is tilted in any way, spillage can occur!

The Punch-Down Fold

menstrual cup folds

  1. Start with your cup open
  2. Flatten the cup between your fingers and thumb
  3. Push one side of the rim down towards the inside of the cup
  4. Pinch the sides of the rim together to ensure the cup does not open
  5. Try to make the top as small as possible to make it easy to insert.

The U-Fold or C-Fold

menstrual cup folds

  1. Start with your cup open
  2. Flatten the cup between your fingers and thumb
  3. Fold in half (making a U/C/Heart shape)
  4. Pinch the sides of the rim together and hold firmly

The No Fold Technique

Now this fold is not a fold at all but worth mentioning as we have found that a LOT of people use this technique when they can't get their cup to open!

Basically you DON'T fold your cup. You leave your cup fully open and insert gently. The displaced air helps keep the cup open and this technique can be super helpful if you are having NO luck getting your cup to open.

The 7-Fold / Triangle Fold

menstrual cup folds

  1. Start with your cup open
  2. Flatten the cup between your fingers and thumb
  3. Push one side of the rim down towards the inside of the cup
  4. Fold one side over the other to make the tip as small as possible.
  5. This looks like a tulip bud and is the smallest end you can make with a cup fold.

Empty your cup and then rinse it or wash it with gentle soap or menstrual cup wash before inserting it again. When washing your cup, you can scrub it with your fingers or a sterilised toothbrush. If you do not have access to a private basin where you can clean your cup, make sure that you bring a bottle of water into the bathroom with your so that you can rinse your cup over the toilet.

At the end of your period, sterilize your cup again. Place it out in the sun to dry then pop it into its storage bag or container.

When you are purchasing a cup for the first time it is a good idea to research the materials first to help you make an informed decision as to which type is most suited to your body, environmental views and/or product life expectations.

The most common materials for the manufacturing of menstrual cups are Silicone (LSR) and TPE (Thermoplastic Elastomer). Both are great options but both had their own limitations as well. On first appearance menstrual cups made from either material look the same but have quite different properties.

TPE (Thermoplastic Elastomer)

  • TPE tooling is cost effective and less energy is required to manufacture TPE products.
  • TPE can be re-molded and easily coloured.
  • TPE is recyclable, being able to be melted down and re-purposed after use.
  • Menstrual cups made of TPE have a life of 3-5 years
  • Are soft to the touch
  • Have a high compression strength. This means it can lose its shape over time.
  • TPE can be sterilized but not subjected to chemical sterilization or high temperatures as it can melt easily.
  • TPE is a popular modern day material and gaining popularity due to its cost effective tooling and ability to be recycled.

Medical Grade Silicone (LSR - Liquid Silicone Rubber) 

  • LSR tooling is expensive and silicone needs to be cured after manufacturing adding extra cost to production.
  • LSR has excellent tear strength (tensile strength)
  • LSR is not recyclable but can be ground down and used to create various high impact sporting surfaces.
  • Menstrual Cups made of silicone have a life of 10 years+
  • Have low compression strength. This means it can be placed under large amounts of pressure for a long time. It will maintain its shape for the duration of its life.
  • LSR can be heated to high temperatures for sterilization and can undergo chemical sterilization.
  • LSR is Odor Free and Hypoallergenic. Has the highest compatibility rating for use inside the human body. Is still the preferred material of choice within the medical industry.

With the above information you can now make the very best decision on which material you would like to use inside of your body. Both materials have advantages and disadvantages, but overall are both good choices for the manufacture of menstrual cups. Please contact us if you would like more information on either material.


Period Underwear is designed to absorb your menstrual flow and can be washed and reused.  Better for you and Muma Earth! They can be worn on their own or as a backup with another period product. This depends on your flow!

Remember to keep a watchful eye over your briefs and change them before their capacity is reached.

Our briefs feature a super comfy inbuilt pad with four layers of protection. See How it works

1. We recommend you try them on a lighter day of your period or when you are at home. This is your ‘experiment’ day when you can learn how your briefs work for you.

2. Remember Luna Lover our Luna period briefs hold different capacities, use that gauge if when you will need to change them if it is less than a day.  Only you know your flow!

3. If you want to change them less often, then wear them with another sanitary item like a menstrual cup or tampon.

4. Now that you’re confident, you can wear your briefs anywhere you like...just not in water!

Rinse your Luna briefs with cold water as soon as you can after removal until the water starts to run clear.  Pop them in a Luna Washbagthis will help them last longer, with the rest of your washing and wash with like colours on a cold water cycle (max 30 degrees). Then rely on Muma Earth to line dry them.  Did you know sunlight has natural anti-microbial properties that are good for your undies?

Pretty please do NOT:

• Soak (this will ruin their technology)

• Add softener or bleach when washing them

• Tumble dry

• Iron

• Dry clean

Style:           Bikini

    Holds upto:  2-3 tampons/teaspoons

    Capacity:     10-15ml               

    Style:           Midi

    Holds upto:  2-3 tampons/teaspoons

    Capacity:     10-15ml               

    Style:           Full

    Holds upto:  3-4 tampons/teaspoons

    Capacity:     15-20ml               

This really depends on you and your flow.  If you use them exclusively, we would suggest 7-10 pairs of Luna’s in a single cycle. If you use them with other sanitary products as back-up around 3-5 pairs.  Consider a bundle and save.          

Sadly, we can’t tell you this! Assessing the capacity of the briefs and comparing this with how many sanitary items you use in a day is really important. It’s also important to keep in mind that if your flow changes from day to day, then the way you use your briefs will change, too.

If you think that your flow is nearing the capacity of your briefs (which depends on the style of the brief), then it’s time to change them. We have thousands of Luna lovers successfully wearing our products solo however we also appreciate this may not work for everyone. Therefore, other Luna lovers prefer to wear their Lunas with additional backup, e.g. a menstrual cup or reusable pad, on days 1, 2 and 3 and then go solo for the rest. Some Luna lovers might wear an additional sanitary item for every day of their cycle. It depends on your flow!

Nope! Love Luna briefs are free of:

- PFAS (includes PFOS and PFOA) Copper Silver Nanoparticles
- Copper
- Silver
- Nanoparticles

Love Luna is an Australian owned business, with all our garments are designed here in Australia.

Love Luna briefs are made in Indonesia.  Our manufacturer has a Gold Certificate of Compliance from the Worldwide Responsible Accredited Production (WRAP) Certification Program.

If you follow all care instructions, during and after you use them, they will last between 9-12 months.  Just remember, rinse after use, and wash in cold water only and line dry.  Avoid bleaches, fabric softener and the dryer.

Love Luna period and lady leaks briefs are not suitable for swimming.

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